This policy explains how The Works Holdings collects, uses, shares, protects and retains personal data on this website, and the rights you have over it.
The Works Holdings is a privately held group based in Dubai, United Arab Emirates. This policy explains how we handle personal data collected through this website, theworksholdings.com. You can reach us at [email protected].
We collect what you submit through the enquiry form on this site: your name, email address and the details of your message. We also run our own cookieless page-view analytics, served from theworkslms.com, a domain we operate as part of the same platform. It records visits with your IP address stored only as a salted hash, keeps a random identifier in your browser local storage, respects Do Not Track and does not use advertising cookies. The voluntary feedback widget is served from the same domain. If you use the voluntary feedback widget, we collect whatever you choose to submit through it.
We use this data to respond to your enquiry and to understand how the site is used so we can improve it. We do not use your data for advertising and we do not build marketing profiles from it.
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), we process what you send through the enquiry form or the feedback widget to take the steps you ask us to take (Article 4(9)), and otherwise with your consent, which you give by sending it. You can withdraw consent at any time by emailing [email protected]. Analytics is kept to the minimum needed to improve the site, without advertising cookies.
We host this site ourselves, on a Hetzner server in Falkenstein, Germany, with Cloudflare at the edge. When you submit the enquiry form, we record your name, contact details and message on our own systems, and the form then also opens WhatsApp or your email client so you can reach us directly. We do not sell your personal data and we do not share it with advertisers.
We keep enquiry and feedback data for as long as needed to handle the enquiry, then delete it.
You have the right to access, correct or request deletion of the personal data we hold about you. Email [email protected] and we will respond within 14 days.
If you are in the European Union or the United Kingdom, we extend to you rights equivalent to those under the GDPR and UK GDPR, including access, correction, deletion and objection.
We use reasonable technical and organisational measures to protect the data we hold. No system is completely secure.
We may update this policy from time to time. The date below shows when it was last revised.
This policy is governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute is subject to the exclusive jurisdiction of the courts of Dubai (the DIFC courts excluded).
Last updated: 13 July 2026
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